Refund policy
Due to the intimate nature of our products, we are unable to accept returns or exchanges on any bra or shapewear items once they have been received.
This policy is in place for hygiene and safety reasons, in line with standard industry practice for intimate apparel and clothing worn close to the skin. This does not affect your statutory rights.
Please note:
- All sales are final once your order has been dispatched
- We strongly recommend referring to our size guide before placing your order to ensure the best fit
- If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your email] with photographic evidence and we will resolve this promptly